Reference and information services in the 21st century

an introduction

2nd ed.
  • 1 Want to read
Reference and information services in the 21s ...
Kay Ann Cassell, Kay Ann Casse ...
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Last edited by IdentifierBot
August 19, 2010 | History

Reference and information services in the 21st century

an introduction

2nd ed.
  • 1 Want to read

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Publish Date
Language
English

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Previews available in: English

Edition Availability
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English - 2nd ed.
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English - 2nd ed.
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English - 2nd ed.
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English - 2nd ed.
Cover of: Reference and Information Services in the 21st Century
Reference and Information Services in the 21st Century: An Introduction
July 1, 2006, Neal-Schuman Publishers
Paperback in English

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Book Details


Table of Contents

Introducing reference and information service
Determining the question : in-person, telephone, and virtual reference interviews
Finding the answer : basic search techniques
Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources
Answering questions about anything and everything : encyclopedias
Answering questions that require handy facts : ready reference sources
Answering questions about words : dictionaries
Answering questions about events and issues, past and present : indexes and full-text databases
Answering questions about health, law, and business : special guidelines and sources
Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides
Answering questions about the lives of people : biographical information sources
Answering questions about governments : government information sources
When and how to use the Internet as a reference tool
Reader's advisory work
Reference work with children and young adults
Information literacy in the reference department
Selecting and evaluating reference material
Managing reference departments
Assessing and improving reference services
Reference 2.0
The future of information service.

Edition Notes

Includes bibliographical references and indexes.

Published in
New York
Genre
Bibliography, Directories

Classifications

Dewey Decimal Class
025.5/24
Library of Congress
Z711 .C355 2009

The Physical Object

Pagination
p. cm.

ID Numbers

Open Library
OL23535608M
ISBN 13
9781555706722
LCCN
2009023650
Library Thing
1760211
Goodreads
6600974

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Download catalog record: RDF / JSON / OPDS | Wikipedia citation
August 19, 2010 Edited by IdentifierBot added LibraryThing ID
April 30, 2010 Edited by WorkBot add editions to new work
April 16, 2010 Edited by bgimpertBot Added goodreads ID.
July 21, 2009 Created by ImportBot Imported from Library of Congress MARC record