MARC Record from Library of Congress

LEADER: 02282nam a22002898a 4500
001 2009023650
003 DLC
005 20090610125228.0
008 090610s2009 nyu b 001 0 eng
010 $a 2009023650
020 $a9781555706722 (alk. paper)
040 $aDLC$cDLC
050 00 $aZ711$b.C355 2009
082 00 $a025.5/24$222
100 1 $aCassell, Kay Ann.
245 10 $aReference and information services in the 21st century :$ban introduction /$cKay Ann Cassell and Uma Hiremath.
250 $a2nd ed.
260 $aNew York :$bNeal-Schuman Publishers,$cc2009.
263 $a0907
300 $ap. cm.
504 $aIncludes bibliographical references and indexes.
505 0 $aIntroducing reference and information service -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that require handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law, and business : special guidelines and sources -- Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the Internet as a reference tool -- Reader's advisory work -- Reference work with children and young adults -- Information literacy in the reference department -- Selecting and evaluating reference material -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service.
650 0 $aReference services (Libraries)
650 0 $aElectronic reference services (Libraries)
650 0 $aReference books$vBibliography.
650 0 $aElectronic reference sources$vDirectories.
700 1 $aHiremath, Uma.