An edition of It's your call
(2013)
It's your call
mastering the telephones in your medical practice
by Elizabeth W. Woodcock
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"This book offers tools, techniques, and best practices to help medical practice administrators improve patient access by better managing the practice's telephones. This will optimize provider productivity and efficiency, staff, provider, and patient satisfaction, practice profitability, and patient value"--
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| Edition | Availability |
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1
It's your call: mastering the telephones in your medical practice
2013, Medical Group Management Association
in English
1568294301 9781568294308
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Book Details
Table of Contents
How to measure your telephones
How to manage your telephones
How to staff your telephones
Telephone tools
Telephone systems
Call centers.
Edition Notes
Includes bibliographical references and index.
Classifications
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History
- Created October 18, 2020
- 3 revisions
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| June 17, 2024 | Edited by ImportBot | import existing book |
| November 16, 2022 | Edited by ImportBot | import existing book |
| October 18, 2020 | Created by MARC Bot | Imported from Library of Congress MARC record |