An edition of Communication in business (2008)

Communication in business

strategies and skills

4th ed.

by

  • 2 Want to read
Cover of: Communication in business by Judith Dwyer, Judith Dwyer
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Last edited by ImportBot
January 15, 2023 | History
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An edition of Communication in business (2008)

Communication in business

strategies and skills

4th ed.

by

  • 2 Want to read

A comprehensive how-to guide that will help readers understand communication principles and apply them to the business environment. This fourth edition has additional chapters and updated content.

Publish Date
Publisher
Pearson Education Australia
Language
English

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Previews available in: English

Subjects

Business communication
Edition Availability
Cover of: Communication in business
Communication in business: strategies and skills
2008, Pearson Education Australia
in English - 4th ed.

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Book Details

Table of Contents

Part 1.
THE COMMUNICATION FACTOR -- -- 1.
Communication in business -- -- 2.
Intercultural communication -- -- 3.
Emotional intelligence, self-awareness and assertion -- -- 4.
Nonverbal, listening and feedback skills -- -- Part 2.
FOSTERING POSITIVE RELATIONSHIPS -- -- 5.
Negotiation skills -- -- 6.
Conflict management -- -- 7 .
Customer service and public relations -- -- Part 3.
LEADING AND MANAGING PEOPLE -- -- 8.
Communication across the organisation -- -- 9.
Leadership communication -- -- 10.
Team and work group communication -- -- 11.
Effective meetings: face-to-face and virtual -- -- 12.
Knowledge management and decision making -- -- Part 4.
FINDING AND COMMUNICATING INFORMATION -- -- 13.
Researching and processing information -- -- 14.
Critical thinking: argument, logic and persuasion -- -- 15.
Oral business presentations -- -- 16.
Communicating through visuals -- -- Part 5.
WRITING FOR RESULTS -- -- 17.
The business writing process -- -- 18.
Writing business letters, memos and short reports -- -- 19.
Writing long reports -- -- 20.
Academic writing -- -- 21.
Business messages via electronic media -- -- Part 6.
EMPLOYMENT COMMUNICATION -- -- 22.
Finding, applying and being interviewed for a position.

Edition Notes

Previous edition: 2005.

Includes index.

Includes bibliographical references and index.

Published in
Frenchs Forest, N.S.W

Classifications

Dewey Decimal Class
658.45
Library of Congress
HF5718 .D93 2009

The Physical Object

Pagination
1 volume

ID Numbers

Open Library
OL31897437M
Internet Archive
communicationinb0000dwye
ISBN 10
0733986382
ISBN 13
9780733986383
OCLC/WorldCat
269497836

Source records

Internet Archive item record
Promise Item

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Download catalog record: RDF / JSON / OPDS | Wikipedia citation
January 15, 2023 Edited by ImportBot import existing book
January 27, 2021 Created by ImportBot Imported from Internet Archive item record