An edition of Call Center Handbook
(1996)
The call center handbook
[the complete guide to starting, running and improving your call center]
5th ed.
by Keith Dawson
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Previews available in: English
Subjects
Call centers, Customer services, Management, Management information systems, Telecommunication, Telecommunications, Télécommunications, Business, Communication systems, Telephone systems, Telecommunication systems, Marketing, Centres d'appels (Affaires), Affaires, Systèmes de communication, Téléphonie, Systèmes de télécommunications, Systèmes d'information de gestion, Service à la clientèle, BUSINESS & ECONOMICS, Industrial Management, Management Science, Organizational BehaviorShowing 2 featured editions. View all 13 editions?
| Edition | Availability |
|---|---|
1
The call center handbook: [the complete guide to starting, running and improving your call center]
2004, CMP Books
in English
- 5th ed.
1578203058 9781578203055
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2
Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center (Call Center Handbook)
October 25, 1999, CMP Books
Paperback
in English
- 3rd edition
1578200474 9781578200474
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Book Details
Edition Notes
Includes index.
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History
- Created April 1, 2008
- 9 revisions
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| December 11, 2022 | Edited by MARC Bot | import existing book |
| December 8, 2020 | Edited by MARC Bot | import existing book |
| October 12, 2020 | Edited by ImportBot | import existing book |
| August 14, 2020 | Edited by ImportBot | import existing book |
| April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |