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The book has four sections:
Taking Control gives an overview of how e-mail works and discusses practices that help you maximise the benefits of e-mail use.
Managing E-mail provides practical tips to use e-mail more efficiently, including how to organize incoming e-mail, how to keep track of e-mail addresses, and ways to tackle spam and e-mail-borne viruses.
Netiquette gives guidance about how to write e-mail that is effective and easy to read and understand. It also discusses common e-mail pitfalls and gives guidelines about how to use e-mail marketing sensitively.
E-mail Policy outlines some of the legal and organizational issues that may arise through inappropriate e-mail use - sexual harassment or breach of confidentiality for example - and outlines how to institute and maintain suitable policies and practices to minimise these problems.
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Previews available in: English
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Includes index.
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History
- Created April 1, 2008
- 13 revisions
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January 3, 2023 | Edited by MARC Bot | import existing book |
December 8, 2020 | Edited by MARC Bot | import existing book |
July 1, 2019 | Edited by MARC Bot | replacing ocaid with lendable copy |
June 29, 2019 | Edited by MARC Bot | import existing book |
April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |