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Previews available in: English
Subjects
Call centers, Customer services, Management, Management information systems, Telecommunication, Telecommunications, Télécommunications, Business, Communication systems, Telephone systems, Telecommunication systems, Marketing, Centres d'appels (Affaires), Affaires, Systèmes de communication, Téléphonie, Systèmes de télécommunications, Systèmes d'information de gestion, Service à la clientèle, BUSINESS & ECONOMICS, Industrial Management, Management Science, Organizational BehaviorShowing 2 featured editions. View all 13 editions?
Edition | Availability |
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1
Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
2003, Taylor & Francis Group
in English
0429082878 9780429082870
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2
Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center (Call Center Handbook)
October 25, 1999, CMP Books
Paperback
in English
- 3rd edition
1578200474 9781578200474
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