An edition of Fluid teams and fluid tasks (2009)

Fluid teams and fluid tasks

the impact of team familiarity and variation in experience

2nd rev.
Fluid teams and fluid tasks
Robert S. Huckman, Robert S. H ...
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Last edited by MARC Bot
January 1, 2023 | History
An edition of Fluid teams and fluid tasks (2009)

Fluid teams and fluid tasks

the impact of team familiarity and variation in experience

2nd rev.

In many manufacturing and service settings, fluid teams of individuals with varied sets of experience are responsible for projects that are critical to their organizations' success. Although building teams from individuals with varied prior experience is increasingly necessary, prior work fails to find a consistent effect of variation in experience on performance. We hypothesize that team familiarity - team members' prior experience working with one another - is one mechanism that helps teams leverage the benefits of variation in team experience by alleviating coordination problems that variation creates. Just as teams are growing more fluid, so too are the tasks they perform. Due to many factors, work is often changed in-process. We hypothesize that team familiarity and variation in experience may help to moderate the negative effect of task change on performance. We use detailed project- and individual-level data from an Indian software services firm to examine these effects. We find the interaction of team familiarity and variation in experience has a positive effect on the likelihood of a project being delivered on time and on budget while variation in experience moderates the negative effect of task change on performance. Our results shed light on how the management of experience accumulation affects operational performance.

Publish Date
Language
English
Pages
32

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Book Details


Edition Notes

"June 2009, revised Aug. 2009, Nov. 2009"--Publisher's website.

"Nov. 17, 2009"--added t.p.

Previously published as: Diversity in experience and team familiarity -- evidence from Indian software services.

Includes bibliographical references.

Published in
[Boston]
Series
Working paper / Harvard Business School -- 09-145, Working paper (Harvard Business School) -- 09-145.

The Physical Object

Pagination
32 p.
Number of pages
32

ID Numbers

Open Library
OL45213966M
OCLC/WorldCat
528768038

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January 1, 2023 Created by MARC Bot Imported from harvard_bibliographic_metadata record