An edition of The Nordstrom way
(1997)
The Nordstrom Way
The Inside Story of America's # 1 Customer Service Company
by Robert Donald Spector, Robert Spector, and Patrick D. McCarthy
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The Nordstrom Way: The Inside Story of America's # 1 Customer Service Company
July 1997, John Wiley & Sons
in English
047119171X 9780471191711
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Book Details
First Sentence
"A couple of dozen well-groomed and neatly dressed men and women are seated behind a horseshoe configuration of gray tables in a downtown Seattle office building near the Pike Place Market."
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History
- Created April 29, 2008
- 7 revisions
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| July 31, 2019 | Edited by MARC Bot | associate edition with work OL16066024W |
| April 29, 2011 | Edited by OCLC Bot | Added OCLC numbers. |
| August 6, 2010 | Edited by IdentifierBot | added LibraryThing ID |
| April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
| April 29, 2008 | Created by an anonymous user | Imported from amazon.com record |