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Previews available in: English
Subjects
Call centers, Customer services, Management, Management information systems, Telecommunication, Telecommunications, Télécommunications, Business, Communication systems, Telephone systems, Telecommunication systems, Marketing, Centres d'appels (Affaires), Affaires, Systèmes de communication, Téléphonie, Systèmes de télécommunications, Systèmes d'information de gestion, Service à la clientèle, BUSINESS & ECONOMICS, Industrial Management, Management Science, Organizational BehaviorShowing 2 featured editions. View all 13 editions?
Edition | Availability |
---|---|
1
Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center (Call Center Handbook)
October 25, 1999, CMP Books
Paperback
in English
- 3rd edition
1578200474 9781578200474
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2
The Call Center Handbook
November 1997, CMP
Paperback
in English
- 2 edition
1578200199 9781578200191
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Book Details
First Sentence
""When you want to make generalizations and spot trends, one of the most effective things to do is to try to make a model that simulates the broadest possible range of circumstances and see if that model acts like real life.""
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- Created April 30, 2008
- 8 revisions
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December 11, 2022 | Edited by MARC Bot | import existing book |
December 10, 2022 | Edited by ImportBot | import existing book |
October 10, 2020 | Edited by ImportBot | import existing book |
August 4, 2020 | Edited by ImportBot | import existing book |
April 30, 2008 | Created by an anonymous user | Imported from amazon.com record |