An edition of ROI (2003)

ROI

Building The CRM Business Case

by

Cover of: ROI by Glen S. Petersen, Glen S. Petersen
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Last edited by OCLC Bot
April 29, 2011 | History
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An edition of ROI (2003)

ROI

Building The CRM Business Case

by

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Publish Date
Publisher
Xlibris
Language
English
Pages
380

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Subjects

Customer relations, Management, Customer services, Technological innovations

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Edition Availability
Cover of: ROI
ROI: Building The CRM Business Case
September 16, 2003, Xlibris
Hardcover in English
Libraries near you: WorldCat
Cover of: ROI
ROI: Building The CRM Business Case
September 16, 2003, Xlibris
Paperback in English
  • Not in Library
Libraries near you: WorldCat

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Book Details

First Sentence

"According to CFO Magazine's annual Sales General and Administrative Costs (SG&A) survey slicing $1 has the same bottom line effect as boosting sales by $13."

The Physical Object

Format
Paperback
Number of pages
380
Dimensions
8.5 x 5.5 x 0.8 inches
Weight
1.1 pounds

ID Numbers

Open Library
OL9854682M
ISBN 10
1413401090
ISBN 13
9781413401097
OCLC/WorldCat
55068578

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
April 29, 2011 Edited by OCLC Bot Added OCLC numbers.
April 14, 2010 Edited by Open Library Bot Linked existing covers to the edition.
December 15, 2009 Edited by WorkBot link works
April 30, 2008 Created by an anonymous user Imported from amazon.com record