| Record ID | marc_loc_2016/BooksAll.2016.part31.utf8:182855582:1110 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part31.utf8:182855582:1110?format=raw |
LEADER: 01110cam a22002894a 4500
001 2004051364
003 DLC
005 20070510082810.0
008 040922s2005 nyua b 001 0 eng
010 $a 2004051364
020 $a0142002127
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.P33 2005
082 00 $a658.8/12$222
100 1 $aPadwa, Lynette.
245 10 $aSay the magic words :$bhow to get what you want from the people who have what you need /$cLynette Padwa.
260 $aNew York :$bPenguin Books,$c2005.
300 $axi, 324 p. :$bill. ;$c20 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations.
650 0 $aPatron and client.
650 0 $aProfessions$xSocial aspects.
650 0 $aConsumers$xProfessional relationships.
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/fy053/2004051364.html
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/enhancements/fy0716/2004051364-b.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0716/2004051364-d.html