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Anyone who's tried booking a hotel room, talking with their child's teacher, or buying a new car knows that encounters that used to be simple now feel like micro-excursions to a foreign country. Now a proven master of the popular reference book gives readers a passport to those daily encounters. Each chapter is a crash course in the culture of a specific field, its buzz-words, its policies, and the attitudes of its insiders. Here are the "magic words" that unlock information and secure cooperation-and the "absolute no- no's" that guarantee nothing but grief. The insights come directly from the pros, and their advice is both entertaining and unnervingly candid. A combination of Home Comforts and Getting to Yes, Say the Magic Words is an indispensable resource.
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Previews available in: English
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Say the magic words: how to get what you want from the people who have what you need
2005, Penguin Books, Penguin (Non-Classics)
in English
0142002127 9780142002124
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Say the Magic Words: How to Get What You Want from the People Who Have What You Need
April 26, 2005, Penguin (Non-Classics)
in English
0142002127 9780142002124
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4
Say the Magic Words: How to Get What You Want From the People Who Have What You Need
May 2005, Listen & Live Audio
Audio CD
in English
- Abridged edition
1593160593 9781593160593
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Book Details
Edition Notes
Includes bibliographical references and index.
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History
- Created October 7, 2008
- 18 revisions
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February 28, 2023 | Edited by ImportBot | import existing book |
February 28, 2023 | Edited by ImportBot | import existing book |
February 11, 2023 | Edited by BWBImportBot | Modified local IDs, source records |
January 14, 2023 | Edited by ImportBot | import existing book |
October 7, 2008 | Created by ImportBot | Imported from Library of Congress MARC record |