| Record ID | marc_nuls/NULS_PHC_180925.mrc:1163515:2055 |
| Source | marc_nuls |
| Download Link | /show-records/marc_nuls/NULS_PHC_180925.mrc:1163515:2055?format=raw |
LEADER: 02055cam 22003614a 4500
001 9922637180001661
005 20150423144653.0
008 020124s2002 nyua b 001 0 eng
010 $a 2002001129
015 $aGBA2-Y5689
020 $a0071401946 (pbk. : alk. paper)
029 1 $aUKM$bbA2Y5689
035 $a(CSdNU)u204169-01national_inst
035 $a(OCoLC)48989136
035 $a(OCoLC)48989136
040 $aDLC$cDLC$dUKM$dC#P$dVET$dOCLCQ$dOrPss
042 $apcc
049 $aCNUM
050 00 $aBF637.C45$b.C78 2002
082 00 $a153.6$221
096 $aBF 637.C45 C955 2002
245 00 $aCrucial conversations :$btools for talking when stakes are high /$cby Kerry Patterson ... [et al.].
260 $aNew York :$bMcGraw-Hill,$cc2002.
300 $axv, 240 p. :$bill. ;$c23 cm.
504 $aIncludes bibliographical references (p. 229) and index.
505 0 $aMastering Crucial Conversations: The Power of Dialogue -- Start with Heart: How to Stay Focused on What You Really Want -- Learn to Look: How to Notice When Safety Is at Risk -- Make It Safe: How to Make It Safe to Talk about Almost Anything -- Master My Stories: How to Stay in Dialogue When You're Angry, Scared, or Hurt -- State My Path: How to Speak Persuasively, Not Abrasively -- Explore Others' Paths: How to Listen When Others Blow Up or Clam Up -- Move to Action: How to Turn Crucial Conversations into Action and Results -- Putting It All Together: Tools for Preparing and Learning -- Yeah, But: Advice for Tough Cases -- Change Your Life: How to Turn Ideas into Habits.
650 0 $aInterpersonal communication.
650 0 $aInterpersonal relations.
700 1 $aPatterson, Kerry,$d1946-
949 $aBF 637.C45 .C78 2002$i31786101813753
994 $a92$bCNU
999 $aBF 637 .C45 .C78 2002$wLC$c1$i31786101798210$d11/16/2011$e10/19/2011 $f6/7/2004$g1$lCIRCSTACKS$mNULS$n3$rY$sY$tBOOK$u6/7/2004
999 $aBF 637 .C45 .C78 2002$wLC$c2$i31786101813753$d9/25/2013$e9/25/2013 $f6/17/2004$g1$kCHECKEDOUT$lCIRCSTACKS$mNULS$n4$rM$sY$tBOOK$u6/15/2004