An edition of Servqual, a multiple-item scale for measuring customer perceptions of service quality
(1986)
Servqual, a multiple-item scale for measuring customer perceptions of service quality
by A Parasuraman, A. Parasuraman, Valarie A. Zeithaml, and Leonard L. Berry
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Subjects
Customer services, Marketing research, Research, Marketing| Edition | Availability |
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1
Servqual : A Multiple-Item Scale for Measuring Customer Perceptions of Service Quality (Report No. 86-108) (Photocopy Ed.)
August 1986, Marketing Science Inst
Paperback
9997059530 9789997059536
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zzzz
Libraries near you:
WorldCat
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2
Servqual, a multiple-item scale for measuring customer perceptions of service quality
1986, Marketing Science Institute
Paperback
in English
9997059530 9789997059536
|
zzzz
Libraries near you:
WorldCat
|
|
3
Servqual, a multiple-item scale for measuring customer perceptions of service quality
1986, Marketing Science Institute
in English
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aaaa
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Book Details
Edition Notes
"August 1986."
Bibliography: p. 35-37
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Servqual
from denipranata45
| July 31, 2019 | Edited by MARC Bot | associate edition with work OL11019355W |
| March 29, 2011 | Edited by Katherine Reynolds | Edited without comment. |
| January 19, 2010 | Edited by WorkBot | add subjects and covers |
| December 11, 2009 | Created by WorkBot | add works page |