An edition of Blueprints for service quality
(1991)
Blueprints for service quality
the Federal Express approach.
by American Management Association. AMA Mem...
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Blueprints for service quality: the Federal Express approach.
1991, AMA Membership Publications Division, American Management Association
in English
0814423477 9780814423479
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| February 14, 2020 | Edited by MARC Bot | remove fake subjects |
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