"In 2002, The North Dakota Department of Transportation contracted with the Upper Great Plains Transportation Institute to examine the health of the organization by conducting a study, which involved an organization-wide survey and several focus groups. As that study was completed, the organization planned to repeat the survey every two years. By conducting the survey every two years, NDDOT has been able to determine whether or not and to what extent changes they have made have had any impact on the employees' motivation and perception of the organization. As in the previous administrations of the survey, the questions addressed several issues including organizational communication, technology, compensation, and employee morale."--Introduction.