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"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
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Previews available in: English
Subjects
Safety measures, Hospital care, Methods, Organizational Efficiency, Economics, Administration, Organization & administration, Patients, Quality control, Total quality management, Hospital Administration, Just-in-time systems, Hospitals, Total Quality Management, Cost effectiveness, Hospitals, administration, Hospitals, rates, Hôpitaux, Soins hospitaliers, Qualité, Contrôle, Coût-efficacité, Sécurité, Mesures, Juste-à-temps (Système), Qualité totalePlaces
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Lean hospitals: improving quality, patient safety, and employee engagement
2012, Productivity Press/Taylor & Francis, CRC Press
in English
- 2nd ed.
1439870438 9781439870433
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Edition Notes
Includes bibliographical references and index.
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