An edition of Loyalty myths
(2005)
Loyalty Myths
Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work
by Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, and Henri Wallard
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Previews available in: English
Subjects
Customer loyalty, Loyalty, Customer services| Edition | Availability |
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1
Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work
2007, Wiley & Sons, Incorporated, John
in English
0470244410 9780470244418
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2
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3
Loyalty Myths: Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work
September 15, 2005, Wiley
in English
0471743151 9780471743156
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4
Loyalty myths: hyped strategies that will put you out of business-- and proven tactics that really work
2005, John Wiley & Sons
in English
0471743151 9780471743156
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Book Details
First Sentence
"No industry provides a better example of the misconception of customer loyalty as a pervasive corporate goal than the banking industry."
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| October 4, 2021 | Edited by ImportBot | import existing book |
| January 10, 2019 | Created by MARC Bot | import existing book |