An edition of The American customer satisfaction index at ten years, ACSI 1994-2004
(2005)
The American customer satisfaction index at ten years, ACSI 1994-2004
a summary of findings : implications for the economy, stock returns and management
by Claes Fornell
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Publish Date
2005
Publisher
National Quality Research Center, Stephen M. Ross School of Business, University of Michigan
Language
English
Pages
96
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Subjects
Statistics, Economic conditions, Consumer satisfactionPlaces
United States| Edition | Availability |
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The American customer satisfaction index at ten years, ACSI 1994-2004: a summary of findings : implications for the economy, stock returns and management
2005, National Quality Research Center, Stephen M. Ross School of Business, University of Michigan
in English
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Includes bibliographical references.
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| February 8, 2019 | Created by MARC Bot | import existing book |