An edition of Integrating service level agreements
(2002)
Integrating Service Level Agreements
Optimizing Your OSS for SLA Delivery
by John Lee and Ron Ben-Natan
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| Edition | Availability |
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1
Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery
2002, Wiley & Sons, Incorporated, John
in English
0471428663 9780471428664
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2
Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery
July 15, 2002, Wiley
in English
0471210129 9780471210122
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3
Integrating Service Level Agreements
2002, Wiley & Sons, Incorporated, John
in English
1280363096 9781280363092
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Book Details
First Sentence
"In Chapter 1 we will describe SLAs, discuss why they are important, and demonstrate why they are on the way to becoming the driving concept behind all service models."
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| September 16, 2021 | Edited by ImportBot | import existing book |
| February 12, 2019 | Created by MARC Bot | import existing book |