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"This book highlights the ways in which leadership, empowered government employees, thoughtful citizens, and 21st century technology can combine to improve government operations and strengthen civic trust. It provides actionable advice while exploring topics like visualizing service delivery and predicting improvement, making the work of government employees more meaningful, amplification and coordination of focused citizen engagement, and the enormous potential of Big Data in big cities"--
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Edition | Availability |
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The responsive city: engaging communities through data-smart governance
2014
in English
- First edition.
1118910907 9781118910900
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Edition Notes
Machine generated contents note: Introduction Chapter 1: The Return of Retail Governance. Chapter 2: Citizen Organizing. Chapter 3: The Digitally Enhanced Responsive City. Chapter 4: The City as Platform. Chapter 5: The Responsive Employee. Chapter 6: Civil Servant Empowerment in New York City. Chapter 7: Obstacles. Conclusion.
Includes bibliographical references (pages 179-182) and index.
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