The first part of this book addresses the fundamental practices and skills that organizations must build upon in order to complete the evolutionary process toward Stage III customer care.
An edition of Strategic Customer Care
(1999)
Strategic Customer Care
An Evolutionary Approach to Increasing Customer Value and Profitability
by Stanley A. Brown
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Customer services| Edition | Availability |
|---|---|
1
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
May 12, 1999, Wiley
in English
0471643424 9780471643425
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"The first part of this book addresses the fundamental practices and skills that organizations must build upon in order to complete the evolutionary process toward Stage III customer care."
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| August 4, 2020 | Edited by ImportBot | import existing book |
| February 14, 2020 | Edited by MARC Bot | remove fake subjects |
| July 22, 2017 | Edited by Mek | adding subject: In library |
| April 28, 2010 | Edited by Open Library Bot | Linked existing covers to the work. |
| December 9, 2009 | Created by WorkBot | add works page |