An edition of Call center operations management handbook and study guide (2003)

Call Center Operations Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

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Cover of: Call Center Operations Management Handbook and Study Guide (ICMI's Handbook/Study Guide) by Brad Cleveland, Debbie Harne, Brad Cleveland, Debbie Harne
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Last edited by MARC Bot
December 11, 2020 | History
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An edition of Call center operations management handbook and study guide (2003)

Call Center Operations Management Handbook and Study Guide (ICMI's Handbook/Study Guide)

by and

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Publish Date
Publisher
Call Center Press
Language
English
Pages
474

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Subjects

Call centers, Handbooks, manuals, Management, Operations planning, Telecommunication systems, Business, Communication systems
Edition Availability
Cover of: Call Center Operations Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
Call Center Operations Management Handbook and Study Guide (ICMI's Handbook/Study Guide)
February 1, 2003, Call Center Press
Paperback in English

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Book Details

Classifications

Library of Congress
HE8788 .C352 2004

The Physical Object

Format
Paperback
Number of pages
474
Dimensions
10.7 x 8.4 x 1.4 inches
Weight
3.3 pounds

ID Numbers

Open Library
OL8562879M
ISBN 10
0970950756
ISBN 13
9780970950758
LCCN
2005276024
Library Thing
5597842
Goodreads
3163501

Source records

Library of Congress MARC record

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December 11, 2020 Created by MARC Bot import existing book