How to measure service quality & customer satisfaction

the informal field guide for tools and techniques

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Last edited by ImportBot
March 23, 2018 | History

How to measure service quality & customer satisfaction

the informal field guide for tools and techniques

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Language
English
Pages
282

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Previews available in: English

Edition Availability
Cover of: How To Measure Service Quality & Customer Satisfaction
How To Measure Service Quality & Customer Satisfaction: The Informal Field Guide for Tools and Techniques
July 1, 1999, South-Western Educational Pub
Hardcover in English - 1 edition
Cover of: How to measure service quality & customer satisfaction

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Book Details


Edition Notes

Includes bibliographical references (p. 275-276) and index.

Published in
Chicago, Ill

Classifications

Dewey Decimal Class
658.8/12
Library of Congress
HF5415.5 .C445 1998, HF5415.5 .C445 1997

The Physical Object

Pagination
xiii, 282 p. :
Number of pages
282

ID Numbers

Open Library
OL682164M
Internet Archive
howtomeasureserv00chak
ISBN 10
0877572674
LCCN
97028835
OCLC/WorldCat
37361691
Library Thing
7136114
Goodreads
4416993

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History

Download catalog record: RDF / JSON
March 23, 2018 Edited by ImportBot import new book
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
February 6, 2010 Edited by WorkBot add more information to works
December 10, 2009 Created by WorkBot add works page