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Subjects
Leadership, Consumer satisfaction, Organizational changeEdition | Availability |
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Leadership and the customer revolution: the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality
1995, Van Nostrand Reinhold
in English
0442018525 9780442018528
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Book Details
Edition Notes
Includes bibliographical references (p. 267-275) and index.
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The Physical Object
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