An edition of Dealing with difficult people
(2010)
Dealing with difficult people
Rev. 1st ed.
by Roy C. Lilley
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Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it. Issues Roy Lilley discusses include: recognizing the seven types of difficult person, handling aggressive people, handling conflict, motivating lazy colleagues, dealing with difficult customers, and handling complaints.
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Previews available in: English
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Dealing with Difficult People
2010, Kogan Page Publishers
E-book
in English
0749458917 9780749458911
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Book Details
Edition Notes
Includes bibliographical references.
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| August 22, 2024 | Edited by MARC Bot | import existing book |
| January 30, 2024 | Edited by ImportBot | import existing book |
| July 22, 2019 | Edited by MARC Bot | remove fake subjects |
| June 23, 2010 | Edited by ImportBot | add details from OverDrive |
| December 10, 2009 | Created by WorkBot | add works page |