An edition of ROI (2003)

ROI

Building The CRM Business Case

by

Cover of: ROI by Glen S. Petersen, Glen S. Petersen
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Last edited by MARC Bot
December 8, 2020 | History
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An edition of ROI (2003)

ROI

Building The CRM Business Case

by

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Publish Date
Publisher
Xlibris
Language
English
Pages
380

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Subjects

Customer relations, Management, Customer services, Technological innovations

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Edition Availability
Cover of: ROI
ROI: Building The CRM Business Case
September 16, 2003, Xlibris
Hardcover in English
  • Not in Library
Libraries near you: WorldCat
Cover of: ROI
ROI: Building The CRM Business Case
September 16, 2003, Xlibris
Paperback in English
Libraries near you: WorldCat

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Book Details

First Sentence

"According to CFO Magazine's annual Sales General and Administrative Costs (SG&A) survey slicing $1 has the same bottom line effect as boosting sales by $13."

Classifications

Library of Congress
HF5415.5 .P476 2003

The Physical Object

Format
Hardcover
Number of pages
380
Dimensions
8.5 x 5.5 x 1 inches
Weight
1.4 pounds

ID Numbers

Open Library
OL8434365M
ISBN 10
1413401104
ISBN 13
9781413401103
LCCN
2003091663
OCLC/WorldCat
55068578
Goodreads
487159

Source records

Library of Congress MARC record

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History

Download catalog record: RDF / JSON
December 8, 2020 Edited by MARC Bot import existing book
April 28, 2010 Edited by Open Library Bot Linked existing covers to the work.
December 10, 2009 Created by WorkBot add works page