An edition of Serving the difficult customer
(1993)
Serving the difficult customer
a how-to-do-it manual for library staff
by Kitty Smith
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Previews available in: English
Subjects
Customer relations, Interpersonal communication, Public services (Libraries), Library Services, Etats-Unis, Librarians, Communication interpersonnelle, Relations avec la clientele, Interpersonal Relations, Consumer Behavior, Bibliotheques et lecteurs, Libraries, handbooks, manuals, etc.Places
United States| Edition | Availability |
|---|---|
1
Serving the Difficult Customer: A How-To-Do-It Manual for Library Staff (How to Do It Manuals for Librarians)
February 1994, Neal-Schuman Publishers
Paperback
in English
1555701612 9781555701611
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zzzz
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2
Serving the difficult customer: a how-to-do-it manual for library staff
1993, Neal-Schuman Publishers
in English
1555701612 9781555701611
|
aaaa
|
Book Details
Edition Notes
Includes bibliographical references (p. 159-163) and index.
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History
- Created April 1, 2008
- 10 revisions
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| March 7, 2023 | Edited by MARC Bot | import existing book |
| September 15, 2021 | Edited by ImportBot | import existing book |
| November 17, 2020 | Edited by MARC Bot | import existing book |
| June 29, 2019 | Edited by ImportBot | import existing book |
| April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |