An edition of Uncommon service
(2012)
Uncommon service
how to win by putting customers at the core of your business
by Frances Frei
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Previews available in: English
| Edition | Availability |
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1
Uncommon service: how to win by putting customers at the core of your business
2012, Harvard Business Review Press
in English
1422133311 9781422133316
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Book Details
Table of Contents
Truth #1: you can't be good at everything
Truth #2: someone has to pay for it
Truth #3: it's not your employees' fault
Truth #4: you must manage your customers
Now multiply it all by culture
Getting bigger.
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- Created July 30, 2011
- 12 revisions
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| March 8, 2023 | Edited by MARC Bot | import existing book |
| December 12, 2022 | Edited by MARC Bot | import existing book |
| December 5, 2022 | Edited by ImportBot | import existing book |
| September 28, 2021 | Edited by ImportBot | import existing book |
| July 30, 2011 | Created by LC Bot | Imported from Library of Congress MARC record |