An edition of You zhi gu ke fu wu guan li
(2000)
You zhi gu ke fu wu guan li
xiu ding ban
Di 1 ban
by William B. Martin
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Subjects
Customer services, Management, Customer relationsShowing 1 featured edition. View all 1 editions?
| Edition | Availability |
|---|---|
1
You zhi gu ke fu wu guan li: xiu ding ban
2000, Shanghai cai jing da xue chu ban she
in Chinese
- Di 1 ban
7810494694 9787810494694
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Book Details
Edition Notes
Translation of: Managing quality customer service : a practical guide for establishing a service operation / William B. Martin. Los Altos, Calif. : Crisp Publications, c1989.
Includes bibliographical references (pages 109-110).
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- Created May 9, 2020
- 2 revisions
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| May 1, 2023 | Edited by MARC Bot | remove 880 from edition_name |
| May 9, 2020 | Created by ImportBot | Imported from Internet Archive item record |