An edition of You zhi gu ke fu wu guan li (2000)

You zhi gu ke fu wu guan li

xiu ding ban

Di 1 ban

by

Cover of: You zhi gu ke fu wu guan li by William B. Martin, William B. Martin
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Last edited by ImportBot
May 9, 2020 | History
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An edition of You zhi gu ke fu wu guan li (2000)

You zhi gu ke fu wu guan li

xiu ding ban

Di 1 ban

by

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Publish Date
Publisher
Shanghai cai jing da xue chu ban she
Language
Chinese
Pages
112

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Previews available in: Chinese

Subjects

Customer services, Management, Customer relations

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Edition Availability
Cover of: You zhi gu ke fu wu guan li
You zhi gu ke fu wu guan li: xiu ding ban
2000, Shanghai cai jing da xue chu ban she
in Chinese - Di 1 ban
Libraries near you: WorldCat

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Book Details

Edition Notes

Translation of: Managing quality customer service : a practical guide for establishing a service operation / William B. Martin. Los Altos, Calif. : Crisp Publications, c1989.

Includes bibliographical references (pages 109-110).

Published in
Shanghai
Series
Ke li bo qi ye guan li pei xun ke cheng, You zhi fu wu xue xi fang an, Ke li bo qi ye guan li pei xun ke cheng, You zhi fu wu xue xi fang an

The Physical Object

Pagination
9, 2, 112 pages
Number of pages
112

ID Numbers

Open Library
OL28020251M
Internet Archive
youzhigukefuwugu0000mart
ISBN 10
7810494694
ISBN 13
9787810494694
OCLC/WorldCat
47019391

Source records

Internet Archive item record

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May 9, 2020 Created by ImportBot import new book