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Previews available in: English
Subjects
Call centers, Customer services, Management, Management information systems, Telecommunication, Telecommunications, Télécommunications, Business, Communication systems, Telephone systems, Telecommunication systems, Marketing, Centres d'appels (Affaires), Affaires, Systèmes de communication, Téléphonie, Systèmes de télécommunications, Systèmes d'information de gestion, Service à la clientèle, BUSINESS & ECONOMICS, Industrial Management, Management Science, Organizational BehaviorShowing 2 featured editions. View all 13 editions?
Edition | Availability |
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1
The call center handbook
2001, CMP Books, Distributed to the book trade in the U.S. and Canada by Publishers Group West
in English
- 4th ed.
1578200709 9781578200702
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2
Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center (Call Center Handbook)
October 25, 1999, CMP Books
Paperback
in English
- 3rd edition
1578200474 9781578200474
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- Created April 1, 2008
- 11 revisions
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January 31, 2024 | Edited by ImportBot | import existing book |
January 14, 2023 | Edited by ImportBot | import existing book |
December 4, 2020 | Edited by MARC Bot | import existing book |
June 10, 2019 | Edited by MARC Bot | import existing book |
April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |