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Previews available in: English
Subjects
Management, Klantgerichtheid, Klantenservice, Customer relations, Gestion, Usagers, BUSINESS & ECONOMICS, ICT, Kundenmanagement, Beziehungsmanagement, Customer relations, management, Business, BUSINESS & ECONOMICS / Customer Relations, BUSINESS & ECONOMICS / Consumer Behavior, BUSINESS & ECONOMICS / Marketing / GeneralShowing 2 featured editions. View all 24 editions?
Edition | Availability |
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1
Customer relationship management: concepts and technologies
2009, Elsevier/Butterworth-Heinemann
electronic resource :
in English
- 2nd ed.
0080949614 9780080949611
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2
Customer Relationship Management
December 3, 2003, Butterworth-Heinemann
Paperback
in English
075065502X 9780750655026
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Book Details
First Sentence
"Customer relationship management, or CRM, means different things to different people."
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- Created April 29, 2008
- 12 revisions
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October 6, 2023 | Edited by tiarafi14 | Edited without comment. |
September 15, 2021 | Edited by ImportBot | import existing book |
August 13, 2021 | Edited by MARC Bot | import existing book |
February 7, 2020 | Edited by ImportBot | import existing book |
April 29, 2008 | Created by an anonymous user | Imported from amazon.com record |