If group meetings seem unproductive, inefficient, and time consuming, then it's time to invest in a text that can assist in making the most of group decision-making meetings. Effective Meetings, 2nd Edition, establishes the rules for effective group decision making, outlines the positions and roles for effective group decision making, and covers the different types of decision groups.

Since the first edition, the context in which organizations exist and work has greatly changed, and the book accounts for these changes by addressing issues such as the competitive environment, more resilient organizational structures, and emphasis on quality and evaluation. The second edition has been updated to include references to some of the critical issues facing agencies today such as family and community violence, health care, and homelessness. For illustrative purposes, it also includes a variety of meetings such as staff meetings, advisory groups, board meetings, intergroups, and intercultural meetings.

Unlike the first edition that targeted a more general management, this edition is specifically for human services.