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Defusing the angry patron: a how-to-do-it manual for librarians and paraprofessionals
2000, Neal-Schuman Publishers
in English
1555703720 9781555703721
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Book Details
Edition Notes
Includes bibliographical references (p. 91-93) and index.
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The Physical Object
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Feedback?July 9, 2024 | Edited by MARC Bot | import existing book |
September 15, 2021 | Edited by ImportBot | import existing book |
April 3, 2019 | Created by MARC Bot | import existing book |