An edition of Defusing the angry patron (2000)

Defusing the angry patron

a how-to-do-it manual for librarians and paraprofessionals

by

Cover of: Defusing the angry patron by Rhea Joyce Rubin, Rhea Joyce Rubin
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Last edited by MARC Bot
July 9, 2024 | History
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An edition of Defusing the angry patron (2000)

Defusing the angry patron

a how-to-do-it manual for librarians and paraprofessionals

by

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Publish Date
Publisher
Neal-Schuman Publishers
Language
English
Pages
99

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Subjects

Public services (Libraries), Customer services, Anger, Libraries, handbooks, manuals, etc.

Places

United States
Edition Availability
Cover of: Defusing the angry patron
Defusing the angry patron: a how-to-do-it manual for librarians and paraprofessionals
2000, Neal-Schuman Publishers
in English

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Book Details

Edition Notes

Includes bibliographical references (p. 91-93) and index.

Published in
New York
Series
How to-do-it manuals for librarians ;, no. 100, How-to-do-it manuals for libraries ;, no. 100.

Classifications

Dewey Decimal Class
025.5
Library of Congress
Z711 .R79 2000, Z711.R79 2000, Z 711 R79 2000

The Physical Object

Pagination
xi, 99 p. ;
Number of pages
99

ID Numbers

Open Library
OL47681M
ISBN 10
1555703720
LCCN
99048199
OCLC/WorldCat
42462965
Library Thing
1055235
Goodreads
2207270

Source records

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Library of Congress MARC record
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History

Download catalog record: RDF / JSON
July 9, 2024 Edited by MARC Bot import existing book
September 15, 2021 Edited by ImportBot import existing book
April 3, 2019 Created by MARC Bot import existing book