An edition of Services marketing (1999)

Services marketing

integrating customer focus across the firm

2nd ed

by , , , and

  • ★★★★★ 5.0 (1 rating) ·
  • 15 Want to read
Cover of: Services marketing by Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Valarie A Zeithaml
Preview
Borrow Listen

My Reading Lists:

Create a new list

Check-In

×Close
Add an optional check-in date. Check-in dates are used to track yearly reading goals.
Today
Notes
  • ★★★★★ 5.0 (1 rating) ·
  • 15 Want to read
Notes

Check nearby libraries

Buy this book

Last edited by MARC Bot
August 24, 2024 | History
Edit
An edition of Services marketing (1999)

Services marketing

integrating customer focus across the firm

2nd ed

by , , , and

  • ★★★★★ 5.0 (1 rating) ·
  • 15 Want to read

This edition doesn't have a description yet. Can you add one?

Publish Date
Publisher
Irwin/McGraw-Hill
Language
English
Pages
620

Check nearby libraries

Buy this book

Previews available in: English

Subjects

Marketing, Service industries, Customer services, Dienstensector, Service a la clientele, Dienstleistung, Relations avec la clientele, Services, Services (Industrie), Service industries, management, Marketing, management, Klantgerichtheid

Showing 6 featured editions. View all 6 editions?

Edition Availability
Cover of: Services marketing
Services marketing: integrating customer focus across the firm
2006, McGraw-Hill/Irwin
in English - 4th ed
Libraries near you: WorldCat
Cover of: Services Marketing
Services Marketing
May 2, 2005, McGraw-Hill/Irwin
Hardcover in English - 4 edition
Libraries near you: WorldCat
Cover of: Services Marketing
Services Marketing
May 2, 2005, McGraw-Hill/Irwin
in English
Libraries near you: WorldCat
Cover of: Services marketing
Services marketing: integrating customer focus across the firm
2000, Irwin/McGraw-Hill
in English - 2nd ed
Libraries near you: WorldCat
Cover of: Services Marketing
Services Marketing
November 11, 1999, McGraw-Hill/Irwin
in English
Libraries near you: WorldCat
Cover of: Services Marketing
Services Marketing
November 11, 1999, McGraw-Hill/Irwin
Hardcover in English - 2 edition
Libraries near you: WorldCat

Add another edition?

Book Details

Edition Notes

Includes bibliographical references and index

Published in
Boston

Classifications

Library of Congress
HD9980.5 .Z45 2000, HD9980.5.Z45 2000

The Physical Object

Pagination
xxviii, 620 p. :
Number of pages
620

ID Numbers

Open Library
OL16976114M
Internet Archive
servicesmarketin0000zeit
ISBN 10
0072312211
LCCN
99029464
Library Thing
518353
Goodreads
6318815

Source records

Internet Archive item record
Better World Books record
Library of Congress MARC record

Community Reviews (0)

Feedback?
No community reviews have been submitted for this work.

Lists

This work does not appear on any lists.

History

Download catalog record: RDF / JSON
August 24, 2024 Edited by MARC Bot import existing book
August 23, 2020 Edited by ImportBot import existing book
May 29, 2019 Edited by MARC Bot associate 2 editions with work
November 17, 2018 Edited by ImportBot import existing book
December 11, 2009 Created by WorkBot add works page